Have you ever been frustrated when your doctor is trying to explain something to you and you just do not understand or remember it after you leave?
As a veterinarian, do you wish you had more training to make breaking bad news easier, more effective and efficient for you and the client?
When you are in the exam room, communication skills are crucial – whether you are giving the information or receiving it.
These are Dr Sue’s top tips for both veterinary professionals and pet owners to make the communication more effective and efficient.